High Performance Mindset Coaching Privacy Policy

Dr. Shelby Aitcheson

Please read this Privacy Policy carefully before using this Website.

Privacy Policy Consent

The Website and its Content are owned by High Performance Mindset Coaching (“Company”, “we”, “our”, or “us”). The term “you” refers to the user or viewer of https://drshelbyaitcheson.com (“Website”), https://request.drshelbyaitcheson.com/ and https://reset.drshelbyaitcheson.com/page-1-sales-letter-5399.

By accessing or using this Website(s) and its Content, you agree to this Privacy Policy. If you do not agree with this Privacy Policy, please discontinue use of the Website(s) and its Content immediately.

We reserve the right to modify, update, or change this Privacy Policy at any time without notice. Continued use of the Website following any updates constitutes acceptance of those changes.

Information We Collect

To access certain features, services, programs, or content, we may collect personal information including but not limited to:

Name
Email address
Mailing address
Phone number
Billing information
Date of birth
Demographic information
Program participation details
Other personally identifiable information (“Confidential Information”)

You may also voluntarily provide:

comments
testimonials
photos
videos
messages
survey responses
submissions
feedback
coaching participation information
(collectively referred to as “Other Information”).

By voluntarily providing this information, you consent to our collection, storage, and use of such information in accordance with this Privacy Policy.

Your Confidential Information is stored through by us internally or through a data management system. Your Confidential Information will only be accessed by those who help to obtain, manage or store that Information, or who have a legitimate need to know such Confidential Information. There may be an occasion where we may ask for demographic information such as gender or age, but if you choose not to provide such data and information, you may still use the Website and its Content, but you may not be
able to use those services where demographic information may be required.

How We Use Your Information

We may use your information to:

provide products, services, coaching programs, and customer support
process payments and invoices
communicate regarding appointments, programs, updates, or changes
deliver educational content, newsletters, or promotional communications
improve our Website, services, and customer experience
maintain internal business records
respond to inquiries or support requests
comply with legal obligations

We will never sell your personal information.

Submission, Storage & Sharing of Personal Information

Your Confidential Information may be stored internally or through secure third-party systems including:

payment processors
course hosting platforms
email marketing providers
cloud storage systems
scheduling software
communication platforms

Your information will only be accessed by individuals or service providers who reasonably require access for business operations, customer support, or program administration.

We may occasionally request demographic information such as age or gender. Providing this information is optional, although certain services may require it.

Confidentiality

We strive to keep your Confidential Information private and secure.

However, we may disclose personal information if required by law or if we believe in good faith that disclosure is necessary to:

comply with legal obligations or law enforcement requests

protect our legal rights or property

protect the safety of users or the public

investigate violations of our policies or agreements

Viewing by Others

Note that whenever you voluntarily make your Confidential Information or Other Information available for viewing by others online through this Website or its Content, it may be seen, collected and used by others, and therefore, we cannot be responsible for any unauthorized or improper use of the Confidential Information or Other Information that you voluntarily share.

Group Coaching, Recordings & Community Participation

Certain programs, workshops, coaching sessions, or group experiences may occur in a live group setting and may be recorded for educational and replay purposes.

By participating in group programs, you understand and acknowledge that:

your name, voice, image, comments, or participation may appear in session recordings
recordings may be accessible to other registered participants
confidentiality within a group environment cannot be absolutely guaranteed

Participants are expected to respect the privacy and confidentiality of all group members.

Unauthorized recording, copying, sharing, or distribution of program materials or session content is strictly prohibited.

Minors

Our programs may include participants under the age of 18.

Participation by minors requires parent or legal guardian consent.

Parents or guardians who submit information on behalf of a minor confirm that they have the legal authority to do so.

We do not knowingly collect personal information from children under the age of 13 in compliance with the Children’s Online Privacy Protection Act (COPPA).

Payment Information

Payments may be processed through secure third-party payment processors.

We do not directly store complete credit card information on our servers.

By submitting payment information, you acknowledge that your payment data may be processed and stored by third-party payment providers according to their own privacy and security policies.

Third-Party Platforms & Technology

We may use third-party platforms and software including but not limited to:

Zoom
email marketing providers
course hosting platforms
scheduling software
payment processors
cloud storage providers
analytics tools

By using our Website or participating in our services, you acknowledge that your information may be processed or stored through these third-party providers.

We are not responsible for the privacy practices or policies of third-party services.

Passwords & Account Security

Certain areas of the Website or programs may require a username and password.

You are responsible for maintaining the confidentiality of your login credentials and for all activity occurring under your account.

You agree to notify us immediately of any unauthorized use or security breach involving your account.

We are not liable for any loss or damage arising from your failure to safeguard your account information.

Data Security

We implement reasonable administrative and technical safeguards to protect personal information.

However, no method of online transmission, electronic storage, or internet communication can be guaranteed to be completely secure.

By using our Website and services, you acknowledge and accept these inherent risks.

Anonymous Data Collection & Analytics

We may collect anonymous technical information including:

IP addresses
browser type
device information
Website usage data
traffic patterns

This information helps us:

improve Website functionality
enhance user experience
analyze trends
administer the Website

Anonymous aggregate data may be shared with service providers, business partners, or advertisers.

Cookies

We may use cookies and similar technologies to improve Website performance and user experience.

You may disable cookies through your browser settings; however, some Website features may not function properly as a result.

Email Communications & Unsubscribe

You may unsubscribe from newsletters or promotional emails at any time using the unsubscribe link included in our communications.

Please note that unsubscribing from marketing communications does not prevent us from contacting you regarding purchases, account information, or important program updates.

For assistance, contact: frontdesk@empowerchirokw.com

Anti-Spam Policy

We comply with applicable anti-spam legislation including the CAN-SPAM Act.

We do not send misleading or unsolicited marketing communications, and we do not sell or rent email addresses.

Data Retention

We retain personal information only as long as reasonably necessary to:

provide services
fulfill contractual obligations
comply with legal requirements
resolve disputes
maintain business records

We reserve the right to delete or anonymize information where permitted by law.

International Users

If you access the Website from outside Canada, you acknowledge that your information may be transferred to, processed, and stored in Canada or other jurisdictions where our service providers operate.

Privacy Policies of Other Websites

Our Website may contain links to third-party websites or resources.

We are not responsible for the privacy practices, policies, or content of external websites.

Please review the privacy policies of those third parties separately.

Assignment of Rights

In the event of a merger, sale, acquisition, restructuring, or transfer of business assets, your information may be transferred as part of that transaction, subject to this Privacy Policy.

No Guarantee of Results

Any testimonials, examples, or descriptions of outcomes shared through our Website, programs, or services are not guarantees of results.

Individual experiences and outcomes vary based on numerous personal factors.

Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time.

Any updates will become effective immediately upon posting to the Website.

Continued use of the Website or services after changes are posted constitutes acceptance of the revised Privacy Policy.

Contact

If you have questions regarding this Privacy Policy or how your information is handled, please contact:

frontdesk@empowerchirokw.com.
Last Updated: 05/2026