High Performance Mindset Coaching Terms and Conditions

Dr. Shelby Aitcheson

Please read these Terms & Conditions carefully before using this Website or participating in any services, programs, products, coaching, or content provided by Dr. Shelby Aitcheson

Acceptance of Terms

The Website and its Content are owned by Dr. Shelby Aitcheson, High Performance Mindset Coaching. (“Company”, “we”, “us”, or “our”). The term “you” refers to the user, participant, purchaser, or viewer of https://drshelbyaitcheson.com (“Website”), https://reset.drshelbyaitcheson.com/page-1-sales-letter-5399 and https://request.drshelbyaitcheson.com/.

By accessing or using this Website(s), purchasing products or services, or participating in programs offered by the Company, you agree to be legally bound by these Terms & Conditions (“Terms”), whether or not you have read them.

If you do not agree to these Terms, please discontinue use of the Website(s) and services immediately.

We reserve the right to update or modify these Terms at any time without notice. Continued use of the Website or services constitutes acceptance of any revisions.

Website Use & Eligibility

By using this Website or participating in services, you represent that:

• you are at least 18 years old, or
• you are participating with the consent of a parent or legal guardian

Unauthorized use by individuals under 18 without parental consent is prohibited.

You agree to use the Website and services only for lawful purposes and in accordance with these Terms.

Coaching & Educational Services Disclaimer

All services, coaching, programs, workshops, courses, educational materials, and content provided by the Company are intended for educational, informational, and personal development purposes only.

Participation in coaching or programs does not establish:

• a physician-patient relationship
• therapist-client relationship
• counselor-client relationship
• psychiatric treatment relationship
• or any other licensed healthcare relationship

The Company does not provide psychotherapy, mental health treatment, crisis intervention, medical care, diagnosis, or treatment of any medical or psychological condition.

You are solely responsible for seeking licensed healthcare support where appropriate. You are responsible for your own well-being.

Intellectual Property Rights

All Website content and materials including but not limited to:

• videos
• recordings
• worksheets
• presentations
• graphics
• branding
• logos
• written materials
• downloads
• course materials
• exercises
• educational content
• digital products

(collectively “Content”) are owned exclusively by Dr. Shelby Aitcheson, High Performance Mindset Coaching and are protected under Canadian and international intellectual property laws.

Limited License

You are granted a limited, revocable, non-transferable license for personal, non-commercial use only.

You may not:

• copy
• reproduce
• distribute
• modify
• upload
• republish
• share
• teach
• sublicense
• sell
• exploit
• create derivative works from
• or otherwise use Company Content

without prior written consent.

Unauthorized use constitutes intellectual property infringement and may result in legal action.

Digital Content & Program Materials

All program materials and digital content are licensed solely for individual participant use.

Participants may not:

• share login credentials
• distribute recordings
• share worksheets or materials
• reproduce content publicly or privately
• allow unauthorized individuals access to purchased programs

Unauthorized sharing or distribution may result in removal from the program without refund and possible legal action.

Group Coaching & Community Participation

Certain services may occur in live group settings.

Participants agree to:

• behave respectfully
• maintain professionalism
• protect the confidentiality of others
• avoid disruptive or harmful conduct

Harassment, bullying, abusive behavior, discrimination, threats, or inappropriate conduct may result in immediate removal from programs or communities without refund.

Group Confidentiality

Participants agree not to disclose or share personal information, stories, discussions, or experiences shared by other participants during group sessions.

While confidentiality is expected, the Company cannot guarantee the actions of third parties or other participants.

Participation in group environments is voluntary and undertaken at your own discretion.

Session Recordings

Certain coaching calls, workshops, live sessions, or educational events may be recorded for educational, replay, or training purposes.

By participating, you acknowledge and consent that:

• your name
• voice
• comments
• image
• or participation

may appear in recordings accessible to registered participants.

Participants are strictly prohibited from recording, copying, downloading, or distributing sessions without written consent.

Minor Participation

Participants under 18 years old may only participate with parent or legal guardian consent.

Parents or guardians accept responsibility for:

• the participant’s conduct
• adherence to these Terms
• participation in programs and activities

Payments & Billing

By purchasing services or programs, you agree to provide accurate payment and billing information.

Payments may be processed through secure third-party payment processors.

The Company reserves the right to:

• refuse service
• cancel purchases
• suspend access
• terminate participation

for failed payments, suspected fraud, chargebacks, or violations of these Terms.

Refund Policy

Refund terms for specific services or programs will be communicated at the time of purchase or registration.

Unless otherwise stated:

• all sales are final
• no refunds are provided for missed sessions or incomplete participation
• payment plans remain legally binding

Failure to participate does not release you from financial obligations.

Chargebacks

You agree not to initiate chargebacks or payment disputes without first contacting the Company to attempt resolution.

If a chargeback or payment dispute is initiated, the Company reserves the right to:

• revoke access to programs or materials
• terminate services
• recover unpaid balances
• pursue legal remedies and associated costs

No Guarantee of Results

The Company makes no guarantees regarding:

• athletic performance
• emotional outcomes
• business success
• financial results
• personal transformation
• health improvements
• or specific results of any kind

Individual results vary based on personal effort, consistency, participation, circumstances, and factors beyond the Company’s control.

Testimonials and examples do not guarantee future outcomes.

Assumption of Risk

You acknowledge that participation in coaching, educational programs, emotional regulation exercises, reflective practices, or athletic discussions may involve emotional discomfort, stress, or personal reflection.

You voluntarily assume all risks associated with participation and accept full responsibility for your physical, emotional, and mental well-being.

Medical Disclaimer

The Website and its Content are not medical advice and should not be relied upon as such.

Nothing provided by the Company is intended to:

• diagnose
• treat
• cure
• prevent
• or substitute professional medical or psychological care

Always consult your physician or licensed healthcare provider regarding medical or mental health concerns.

Do not discontinue medications or treatment without professional guidance.

Legal & Financial Disclaimer

The Company does not provide legal, financial, accounting, or tax advice.

You are solely responsible for your decisions, finances, business activities, and legal obligations.

Technology Disclaimer

We strive to maintain uninterrupted access to the Website and services but do not guarantee uninterrupted availability.

The Company is not liable for interruptions caused by:

• internet outages
• software failures
• hosting issues
• Zoom disruptions
• platform outages
• cyberattacks
• maintenance
• or events beyond reasonable control

Third-Party Platforms

The Company may utilize third-party platforms including:

• Zoom
• payment processors
• course hosting software
• email providers
• cloud storage systems

We are not responsible for the policies, availability, or practices of third-party providers.

Warranties Disclaimer

All Website content, programs, services, and materials are provided “AS IS” without warranties of any kind, express or implied.

To the fullest extent permitted by law, the Company disclaims all warranties including:

• merchantability
• fitness for a particular purpose
• non-infringement
• accuracy
• reliability
• availability

Limitation of Liability

To the fullest extent permitted by law, the Company shall not be liable for:

• direct damages
• indirect damages
• incidental damages
• consequential damages
• emotional distress
• personal injury
• business losses
• lost profits
• data loss
• interruptions
• or any other damages

arising from use of the Website, services, or participation in programs.

Your sole remedy for dissatisfaction is discontinuation of use.

Indemnification

You agree to indemnify and hold harmless Dr. Shelby Aitcheson, High Performance Mindset Coaching. and its affiliates, employees, contractors, agents, successors, and representatives from any claims, damages, liabilities, losses, costs, or legal fees arising from:

• your use of the Website
• your participation in programs
• your breach of these Terms
• your conduct toward others

Prohibited Conduct

You agree not to:

• engage in unlawful conduct
• harass or harm others
• upload malicious software
• spam or solicit others
• impersonate individuals
• violate intellectual property rights
• misuse Website functionality
• disrupt programs or communities

Termination

The Company reserves the right to suspend or terminate access to the Website, services, programs, or communities at any time without notice for violations of these Terms.

Restrictions and obligations contained within these Terms survive termination.

Force Majeure

The Company shall not be liable for delays or failure to perform obligations due to causes beyond reasonable control, including:

• illness
• emergencies
• natural disasters
• internet outages
• labor disputes
• governmental actions
• acts of God
• technical failures

Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the Province of Ontario and the laws of Canada applicable therein.

Any disputes shall be subject to the exclusive jurisdiction of the courts of Ontario, Canada.

Severability

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

Entire Agreement

These Terms constitute the entire agreement between you and the Company regarding use of the Website, services, programs, and Content and supersede all prior agreements or understandings.

Errors and Omissions.

We make no warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information on our Website or its Content. Every effort has been made to present you with the most accurate, up-to-date information, but because the nature of scientific research is constantly evolving, we cannot be held responsible or accountable for the accuracy of our content. We assume no liability for errors or omissions on the Website, its Content, or in other information referenced by or linked to the site. You acknowledge that such information may contain inaccuracies or errors to the fullest extent permitted by law. Links to Other Websites. We may provide links and pointers to other websites maintained by third parties which may take you outside of our Website or its Content. These links are provided for your convenience and the inclusion of any link in our Website or its Content to any other website does not imply our endorsement, sponsorship, or approval of that website or its owner. We do not endorse and we are not responsible for the views, opinions, facts, advice, statements, errors or omissions provided by external resources referenced in our Website or its Content, or their accuracy or reliability. We have no control over the contents or functionality of those websites and so we accept no responsibility for any loss, damage, or otherwise that may arise from your use of them. It is your responsibility to review the terms and conditions and privacy policies of those linked websites to confirm that you understand and agree with those policies.

Limitations on Linking and Framing.

You may establish a hypertext link to our Website or Content so long as the link does not state or imply any sponsorship, endorsement, or ownership with our Website or Content and does not state or imply that we are have sponsored, endorsed or have ownership rights in your website. However, you may not frame or inline link our Content without our written permission.

By purchasing and/or using our Website and its Content in any way or for any reason, you also implicitly agree to our full Disclaimer which may be found on this Website.Indemnification, Limitation of Liability and Release of Claims Indemnification. You agree at all times to defend, indemnify and hold harmless our Company, as well as any of our affiliates, agents, contractors, officers, directors, shareholders, employees, joint venture partners, successors, transferees, assignees, and licensees, as applicable, from and against any and all claims, causes of action, damages, liabilities, costs and expenses, including legal fees and expenses, arising out of or related to our Website, its Content or your breach of any obligation, warranty, representation or covenant set forth in these T&C or in any other agreement with us.

Limitation of Liability.

We will not be held responsible or liable in any way for the information, products or materials that you request or receive through or on our Website and its Content. We do not assume liability for accidents, delays, injuries, harm, loss, damage, death, lost profits, personal or business interruptions, misapplication of information, physical or mental disease, condition or issue, or otherwise, due to any act or default of anyone or any business, whether owners, staff, agents, joint venture partners, contractors, vendors, affiliates or otherwise, affiliated with us. We do not assume liability for any owners, staff, agents, joint venture partners, contractors, vendors, affiliates or otherwise who is engaged in rendering our Website or its Content, or in any way or in any location. In the event that you use our Website and its Content or any other information provided by us or affiliated with us, we assume no responsibility.

Release of Claims.

In no event will we be liable to any party for any type of direct, indirect, special, incidental, equitable or consequential damages for any use of or reliance on our Website and its Content, or on those affiliated with us in any way, and you hereby release us from any and all claims; including, without limitation, those related to lost profits, personal or business interruptions, personal injuries, accidents, misapplication of information, or any other loss, physical or mental disease, condition or issue, or otherwise, even if we are expressly advised of the possibility of such damages or difficulties.

Your Conduct

You are agreeing that you will not use our Website or its Conduct in any way that causes or is likely to cause the Website, Content, or access to them to be interrupted, damaged or impaired in any way. You understand that you aresolely responsible for all electronic communications and content sent from your computer to this Website and its Content and to us.

You agree to only purchase goods or services for yourself or for another person for whom you are legally permitted to do so or for whom you have obtained the express consent to provide their name, address, method of payment, credit card number, and billing information.

You agree to be financially responsible for all purchases made by you or someone acting on your behalf through the Website or its Content. You agree to use the Website and its Content for legitimate, non-commercial purposes only and not for speculative, false, fraudulent, or illegal purposes. You must use the Website and its Content for lawful purposes only.

You agree that you will not use the Website or its Content in any of the following ways:

• For fraudulent purposes or in connection with a criminal offence or otherwise carry out any unlawful activity
• To send, use or re-use any material that is illegal, offensive, abusive, indecent, harmful, defamatory, obscene or menacing, threatening, objectionable, invasive of privacy, in breach of confidence, infringing of any intellectual property rights, or that may otherwise may injure others • To send, negatively impact, or infect our Website or its Content with software viruses or any other harmful or similar computer code designed to adversely affect the operation of any computer software or hardware, commercial solicitation, chain letters, mass mailings or any spam, whether intended or not
• To cause annoyance, inconvenience or needless anxiety
• To impersonate any third party or otherwise mislead as to the origin of your contributions
• To reproduce, duplicate, copy or resell any part of our Website or its Content in a way that is not in compliance with these T&C or any other agreement with us.

Online Commerce

Certain sections of the Website or its Content may allow you to make purchases from us or from other merchants. If you make a purchase from us on or throughour Website or its Content, all information obtained during your purchase or transaction and all of the information that you give as part of the transaction, such as your name, address, method of payment, credit card number, and billing information, may be collected by both us, the merchant, and our payment processing company.

Your participation, correspondence or business dealings with any affiliate, individual or company found on or through our Website, all purchase terms, conditions, representations or warranties associated with payment, refunds, and/or delivery related to your purchase, are solely between you and the merchant. You agree that we shall not be responsible or liable for any loss, damage, refunds, or other matters of any sort that incurred as the result of such dealings with a merchant.

Payment processing companies and merchants may have privacy and data collection practices that are different from ours. We have no responsibility or liability for these independent policies of the payment processing companies and Merchants. In addition, when you make certain purchases through our Website or its Content, you may be subject to the additional terms and conditions of a payment processing company, Merchant or us that specifically apply to your purchase. For more information regarding a Merchant and its terms and conditions that may apply, visit that merchant’s Website and click on its information links or contact the Merchant directly.

You release us, our affiliates, our payment processing company, and merchants from any damages that you incur, and agree not to assert any claims against us or them, arising from your purchase through or use of our Website or its Content.

Termination

We reserve the right in our sole discretion to refuse or terminate your access to the Website and its Content, in full or in part, at any time without notice. In the event of cancellation or termination, you are no longer authorized to access the part of the Website or Content affected by such cancellation or termination.

The restrictions imposed on you in these T&C with respect to the Website and its Content will still apply now and in the future, even after termination by you or us.

If you have questions regarding these Terms & Conditions, please contact:

Dr. Shelby Aitcheson

E: frontdesk@empowerchirokw.com

Last Updated: 05/2026